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Learn about policy barriers experienced by people with disabilities

Sheltered Services Transformation

WorkQual is an organizational assessment tool designed to assist community rehabilitation programs, work centers and affirmative businesses serving individuals with disabilities, evaluate the quality of their vocational rehabilitation services, and their effectiveness in facilitating integrated employment outcomes for the consumers they serve. Based on internationally recognized quality management principles, WorkQual will help users assess their current performance, establish baselines, identify areas for enhancement, and develop strategic transformation plans and evaluate outcomes.


Transformation of Center-based Work into Integrated Opportunities for People with Disabilities in New York: Analysis and Recommendations for Center-Based Employers    PDF (887 KB)   |   HTML (208 KB)

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Contact Us

Call Our Toll-free Hotline:

Voice: 1-888-224-3272
TDD: 1-877-671-6844

Partnering Organizations

New York State Office of Mental Health Burton Blatt Institute K. Lisa Yang and Hock E. Tan Employment and Disability Institute